Join Axis Bank's dynamic team in Pathanamthitta, where we are hiring dedicated individuals to serve as the forefront of our retail banking operations as a Branch Relationship Officer.

Play a pivotal role in deposit mobilization and customer engagement strategies across Kerala, shaping the future of banking in your community.

Post Title: Relationship Officer
Department: Branch Banking / Branch Sales
Salary: Competitive salary commensurate with experience
Location: Pathanamthitta, Kerala
Position Type: Full-time
Educational Qualifications: Graduate/Postgraduate from a recognized institute

Role Proficiencies:

For successful execution of the job, candidates should possess:

• Knowledge of banking regulations and compliance norms
• In-depth understanding of banking products and services
• Strong communication skills in both English and the local language of Pathanamthitta Kerala
• Ability to handle pressure and meet monthly targets
• Effective networking and relationship-building skills to manage a portfolio across Pathanamthitta

Key Responsibilities – Relationship Officer, Pathanamthitta:

• Cross-sell the bank’s retail and third-party products (insurance, mutual funds, loans, etc.)
• Meet monthly business targets assigned by the bank
• Generate referrals and leads for new customer acquisitions
• Promote bank products through marketing campaigns and client visits
• Engage with existing customers in Pathanamthitta to boost deposits and product uptake
• Process customer requests accurately and on time
• Address and resolve customer queries professionally
• Complete required training and learning modules
• Log all customer interactions in the bank’s CRM system daily
• Actively participate in bank campaigns, drives, and branch initiatives

Why Join Axis Bank in Pathanamthitta?

• Competitive compensation package
• Performance-based incentives
• Career advancement opportunities
• Learning and development programs
• Dynamic and collaborative workplace culture