Customer Success Associate

FlyBerth · recruiting for a confidential client

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Listing updated

Pay
₹25,000–35,000 a month
Location
Kolkata, West Bengal
Work mode
On-site
Job type
Full time
Experience
Up to 2 yrs
Category
Customer Service

In hand: about ₹22,400–31,400 a month after PF and income tax (estimate). How it's worked out

Join our client as a Customer Success Associate where you'll play a critical role in ensuring customer satisfaction.

Apply now

About the role

As a Customer Success Associate, you will serve as the first point of contact for customers, assisting with inquiries and resolving issues effectively. Your primary focus will be on building strong relationships and ensuring client satisfaction with the services provided.

This position is ideal for recent graduates eager to launch their careers in customer service. You will work within a dynamic team environment, where you will receive comprehensive training and ongoing support to enhance your skills.

The hiring company seeks proactive problem solvers who approach challenges with a positive attitude. If you are passionate about helping others and thrive in a fast-paced setting, this role offers an excellent opportunity to grow and make a meaningful impact.

What you'll do

  • Assist customers with inquiries and issues
  • Build and maintain strong customer relationships
  • Collaborate with team members to enhance customer satisfaction
  • Provide feedback to improve service processes

What you'll need

  • Bachelor's degree in any field
  • Strong communication skills
  • Ability to work in a fast-paced environment

Skills

Excellent verbal and written communication Problem-solving skills Customer service orientation

Good to have

Familiarity with CRM software Basic knowledge of customer service principles

Benefits

  • Health insurance
  • Flexible working hours
  • Opportunities for career growth

Interested in this role?

It takes about two minutes. Free to apply — FlyBerth never asks candidates for money.

Apply now

Questions about this job

What will my responsibilities be?
You will assist customers with inquiries, resolve issues, and build client relationships.
Is this role suitable for freshers?
Yes, this position is ideal for recent graduates with limited experience.
What skills are required for this job?
Strong communication skills and a customer-oriented mindset are essential.
How do I apply for this position?
Click "Apply Now" on this page to apply through FlyBerth. FlyBerth is recruiting for this role on behalf of a client employer.

Listing last updated

Customer Success Associate

₹25,000–35,000 a month

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