Operations Executive

FlyBerth · recruiting for a confidential client

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Listing updated

Pay
₹35,000–70,000 a month
Location
Hyderabad, Telangana
Work mode
On-site
Job type
Full time
Experience
1–3 yrs
Category
Customer Service

In hand: about ₹31,400–63,100 a month after PF and income tax (estimate). How it's worked out

Join a dynamic team as an Operations Executive, where you will be the backbone of our customer service operations.

Apply now

About the role

In this role, you will oversee daily operations, ensuring that customer inquiries and issues are addressed promptly and effectively. You will collaborate closely with various departments to streamline processes and improve service delivery. This position is ideal for individuals who thrive in fast-paced environments and are passionate about enhancing customer experiences.

The Operations Executive will be responsible for monitoring service levels, reporting performance metrics, and implementing improvements where necessary. You will work in a supportive team environment that values innovation and customer satisfaction, providing you with opportunities for professional growth and development.

What you'll do

  • Monitor and manage daily customer service operations
  • Analyze performance metrics and implement improvements
  • Collaborate with other departments for seamless service delivery
  • Train and mentor new team members

What you'll need

  • Bachelor's degree in any field
  • 1-3 years of experience in customer service or operations
  • Strong communication and problem-solving skills

Skills

Excellent communication skills Strong analytical abilities Proficiency in MS Office

Good to have

Experience with CRM software Knowledge of customer service best practices

Benefits

  • Competitive salary
  • Health insurance
  • Opportunities for professional development

Interested in this role?

It takes about two minutes. Free to apply — FlyBerth never asks candidates for money.

Apply now

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Questions about this job

What are the primary responsibilities of the Operations Executive?
You will manage daily operations, address customer inquiries, and collaborate with departments to improve service delivery.
Is this role entry-level or requires prior experience?
We are looking for candidates with 1-3 years of experience in customer service or related fields.
What is the work mode for this position?
This is an onsite position based in Banjara Hills, Hyderabad.
What is the expected salary range for this role?
The salary for this position ranges from INR 35,000 to INR 70,000 per month.

Listing last updated

Operations Executive

₹35,000–70,000 a month

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