Customer Experience Associate

FlyBerth · recruiting for a confidential client

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Listing updated

Pay
₹15,000–25,000 a month
Location
Pune, Maharashtra
Work mode
On-site
Job type
Part time
Experience
Up to 2 yrs
Category
Customer Service

We are looking for a Customer Experience Associate to join our client’s team. This part-time role is ideal for those who are passionate about customer service.

Apply now

About the role

As a Customer Experience Associate, you will play a vital role in ensuring customers have a positive experience with our client. This position involves engaging with customers through phone, email, and chat to address their inquiries and resolve any issues they may encounter.

This role is ideal for individuals passionate about customer service and looking to build a rewarding career in this field. You will be part of a supportive team that prioritizes customer satisfaction and strives to deliver exceptional service.

If you possess strong interpersonal skills and thrive in a fast-paced environment, we encourage you to apply for this exciting opportunity.

What you'll do

  • Assist customers with inquiries
  • Ensure customer satisfaction
  • Communicate via phone and email
  • Provide product information

What you'll need

  • Good communication skills
  • Customer service orientation
  • Basic computer skills

Skills

Interpersonal skills Problem-solving Communication skills

Good to have

Experience with customer service software Knowledge of the company's products

Benefits

  • Flexible working hours
  • Opportunity to learn
  • Supportive team environment

Interested in this role?

It takes about two minutes. Free to apply — FlyBerth never asks candidates for money.

Apply now

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Questions about this job

What are the working hours for this part-time position?
The working hours are flexible, typically ranging from 20 to 25 hours per week.
What qualifications are needed for this role?
Strong communication skills and a customer-oriented mindset are essential.
Is prior experience required?
No prior experience is necessary, but it is a plus.
Where is this job located?
The position is based in Viman Nagar, Pune.

Listing last updated

Customer Experience Associate

₹15,000–25,000 a month

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