Customer Experience Associate

FlyBerth · recruiting for a confidential client

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Listing updated

Pay
₹15,000–25,000 a month
Location
Chennai, Tamil Nadu
Work mode
Hybrid
Job type
Part time
Experience
0–1 yr
Category
Customer Service

Become a Customer Experience Associate, providing exceptional service and support to our clients while building your skills.

Apply now

About the role

As a Customer Experience Associate, you will engage with customers to address inquiries, resolve issues, and enhance their overall experience with our client’s services. This role is ideal for freshers looking to develop their customer service skills and gain valuable experience in a professional environment.

You will work in a hybrid setup, balancing remote work with onsite interaction, allowing you to adapt to different work styles. Join a supportive team dedicated to delivering outstanding service and helping you grow in your career.

If you have a passion for helping others and a desire to learn, we encourage you to apply and start your journey in customer service.

What you'll do

  • Respond to customer inquiries and support requests
  • Resolve issues and complaints effectively
  • Document customer interactions and provide feedback
  • Collaborate with team members to enhance service quality

What you'll need

  • High school diploma or equivalent
  • Good communication skills
  • Ability to work in a team

Skills

Strong interpersonal skills Basic problem-solving abilities Ability to work independently

Good to have

Familiarity with CRM systems Previous experience in customer service

Benefits

  • Flexible working hours
  • Experience in customer service
  • Training and development opportunities

Interested in this role?

It takes about two minutes. Free to apply — FlyBerth never asks candidates for money.

Apply now

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Questions about this job

What does a typical day look like in this role?
You will handle customer inquiries, resolve issues, and contribute to improving customer satisfaction.
Are there opportunities for full-time positions in the future?
Yes, based on performance, there could be opportunities to transition to full-time roles.
Is training provided for this position?
Yes, comprehensive training will be provided to help you succeed.

Listing last updated

Customer Experience Associate

₹15,000–25,000 a month

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