Customer Experience Associate

FlyBerth · recruiting for a confidential client

Posted · Apply by

Listing updated

Pay
₹12,000–18,000 a month
Location
Srinagar, Jammu and Kashmir
Work mode
Remote
Job type
Part time
Experience
0–1 yr
Category
Customer Service

Join our client as a Customer Experience Associate to enhance customer satisfaction through effective communication.

Apply now

About the role

As a Customer Experience Associate, you will play a vital role in ensuring customer satisfaction by providing exceptional support and assistance. You will engage with customers to address inquiries, resolve issues, and enhance their overall experience with our client’s services.

The ideal candidate should possess strong communication skills and a passion for helping others. You will work closely with the team to understand customer needs and provide timely solutions. This role offers an excellent opportunity for freshers to develop their skills in a supportive environment.

Our client values dedication and a positive attitude, making this position perfect for recent graduates looking to start their career in customer service. Join our client and be part of a team that prioritizes customer happiness.

What you'll do

  • Assist customers with inquiries
  • Provide product information
  • Resolve customer issues
  • Maintain customer records

What you'll need

  • High school diploma or equivalent
  • Strong communication skills
  • Customer service orientation

Skills

Communication skills Problem-solving abilities Empathy

Good to have

Experience in customer service Knowledge of CRM systems

Benefits

  • Flexible working hours
  • Competitive salary
  • Opportunity to develop customer service skills

Interested in this role?

It takes about two minutes. Free to apply — FlyBerth never asks candidates for money.

Apply now

Questions about this job

What are the working hours for this part-time position?
Working hours can be flexible depending on your availability.
What qualifications are needed for this role?
No prior experience is necessary, but strong communication skills are essential.
What will I be doing on a daily basis?
You will handle customer inquiries, provide support, and assist with problem resolution.

Listing last updated

Customer Experience Associate

₹12,000–18,000 a month

Apply