About the role
As a Customer Service Associate, you will serve as the first point of contact for customers, addressing inquiries and resolving complaints. This role requires a proactive attitude and strong communication skills, essential for delivering excellent customer service.
Working closely with a dynamic team, you will contribute to enhancing customer satisfaction and loyalty. The role is ideal for freshers looking to start their careers in a supportive environment. Our client offers comprehensive training and mentorship, ensuring you develop the necessary skills to excel in your position.
What you'll do
- Responding to customer inquiries via phone and email
- Resolving customer complaints and issues
- Providing accurate product information
- Maintaining customer records and documentation
- Collaborating with team members to improve service delivery
What you'll need
- Bachelor's degree or equivalent
- Strong communication skills
- Ability to work in a team environment
Skills
Excellent verbal and written communication
Problem-solving abilities
Basic computer skills
Good to have
Experience with CRM software
Multilingual skills
Benefits
- Comprehensive training program
- Opportunities for career growth
- Supportive work culture
Interested in this role?
It takes about two minutes. Free to apply — FlyBerth never asks candidates for money.
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Questions about this job
What are the primary responsibilities of a Customer Service Associate?
You'll handle customer inquiries, resolve complaints, and provide product information.
Is this position suitable for freshers?
Yes, this role is ideal for candidates with 0-2 years of experience.
What is the work mode for this role?
This is an onsite position based in Dalhousie, Srinagar.
What is the expected salary range?
The salary is between INR 25,000 to INR 40,000 per month.
How do I apply for this position?
Click "Apply Now" on this page to apply through FlyBerth. FlyBerth is recruiting for this role on behalf of a client employer.
Listing last updated