Customer Service Associate

FlyBerth · recruiting for a confidential client

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Listing updated

Pay
₹15,000–25,000 a month
Location
Ahmedabad, Gujarat
Work mode
On-site
Job type
Part time
Experience
Up to 2 yrs
Category
Customer Service

Our client is looking for a Customer Service Associate to provide exceptional service and support to clients.

Apply now

About the role

As a Customer Service Associate, you will be the first point of contact for customers, assisting them with inquiries and resolving issues. Your role is crucial in maintaining a positive customer experience while handling queries through various communication channels, including phone, email, and chat.

This part-time position offers flexible hours, making it ideal for individuals seeking to balance work with other commitments. You will gain valuable experience in customer relations and develop essential skills in a supportive environment.

Successful candidates will be friendly, patient, and effective communicators, with a passion for providing exceptional service. Join our client and take the first step in your career in customer support.

What you'll do

  • Assist customers with inquiries via phone, email, and chat
  • Resolve customer complaints and provide solutions
  • Maintain accurate records of customer interactions
  • Provide feedback to management on service improvements

What you'll need

  • High school diploma or equivalent
  • 0-2 years of experience in customer service preferred
  • Strong communication and interpersonal skills

Skills

Excellent verbal and written communication skills Ability to handle difficult situations calmly Basic computer skills

Good to have

Experience with customer service software Multilingual abilities

Benefits

  • Flexible work hours
  • Training and development opportunities
  • Employee discounts on services

Interested in this role?

It takes about two minutes. Free to apply — FlyBerth never asks candidates for money.

Apply now

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Questions about this job

What does a Customer Service Associate do?
They assist customers with inquiries and resolve issues to ensure a positive experience.
Is this position part-time or full-time?
This is a part-time position.
What qualifications are needed for this role?
No prior experience is required, but strong communication skills are essential.
What is the salary for this position?
The salary ranges from INR 15,000 to INR 25,000 per month.

Listing last updated

Customer Service Associate

₹15,000–25,000 a month

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