Customer Service Associate

FlyBerth · recruiting for a confidential client

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Listing updated

Pay
₹20,000–30,000 a month
Location
Pune, Maharashtra
Work mode
Remote
Job type
Part time
Experience
Up to 2 yrs
Category
Customer Service

Become a Customer Service Associate and provide excellent support to our client’s customers.

Apply now

About the role

As a Customer Service Associate, you will serve as the first point of contact for customers seeking assistance. Your main responsibility will be to resolve inquiries, address complaints, and ensure a high level of customer satisfaction. This part-time position is perfect for students or recent graduates eager to gain valuable experience in customer support and communication.

You will interact with customers through various channels, including phone, email, and chat, ensuring that each customer feels valued and understood. Strong communication skills and a passion for helping others will be key to your success in this role. If you enjoy problem-solving and are committed to providing excellent service, we encourage you to apply.

What you'll do

  • Handle customer inquiries
  • Resolve complaints
  • Document customer interactions

What you'll need

  • High school diploma or equivalent
  • Good communication skills
  • Basic computer skills

Skills

Excellent verbal communication Active listening Problem-solving

Good to have

Familiarity with CRM software Experience in customer service

Benefits

  • Work from home
  • Flexible schedule
  • Training provided

Interested in this role?

It takes about two minutes. Free to apply — FlyBerth never asks candidates for money.

Apply now

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Questions about this job

What does a typical day look like in this role?
You will handle customer inquiries, provide solutions, and document interactions.
What skills are important for this position?
Strong communication, problem-solving skills, and patience are essential.
Is this position flexible?
Yes, you can work remotely and have flexible hours.
Do I need previous experience to apply?
Click "Apply Now" on this page to apply through FlyBerth. FlyBerth is recruiting for this role on behalf of a client employer.
How can I apply for this job?
Click "Apply Now" on this page to apply through FlyBerth. FlyBerth is recruiting for this role on behalf of a client employer.

Listing last updated

Customer Service Associate

₹20,000–30,000 a month

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