Customer Experience Intern

FlyBerth · recruiting for a confidential client

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Listing updated

Pay
₹15,000–25,000 a month
Location
Pune, Maharashtra
Work mode
On-site
Job type
Internship
Experience
0–1 yr
Category
Customer Service

Join our client as a Customer Experience Intern and help enhance customer satisfaction through quality service.

Apply now

About the role

As a Customer Experience Intern, you will play a vital role in creating a positive experience for our clients' customers by providing support and responding to inquiries. This position is ideal for individuals eager to kickstart their career in customer service and gain practical experience in a dynamic environment.

You will collaborate closely with the customer service team to identify areas for improvement and implement effective solutions that enhance overall customer satisfaction. Key responsibilities include assisting with customer inquiries, gathering feedback, and suggesting process enhancements.

Our client offers a supportive work environment that fosters growth and learning, providing you with the opportunity to develop valuable skills that will benefit your future career.

What you'll do

  • Assist in responding to customer inquiries
  • Collect and analyze customer feedback
  • Support the customer service team in daily tasks
  • Help identify areas for service improvement

What you'll need

  • Currently pursuing a degree or recent graduate
  • Strong verbal and written communication skills
  • Ability to work in a team

Skills

Communication skills Problem-solving skills Basic computer knowledge

Good to have

Experience with customer service software Knowledge of customer relationship management

Benefits

  • Hands-on experience in customer service
  • Opportunity for full-time placement after internship
  • Mentorship from experienced professionals

Interested in this role?

It takes about two minutes. Free to apply — FlyBerth never asks candidates for money.

Apply now

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Questions about this job

What are the main responsibilities of this role?
You will assist in handling customer inquiries, resolving issues, and gathering feedback to improve services.
Is there any prior experience required?
No prior experience is required, but a willingness to learn and engage with customers is essential.
What is the salary for this internship?
The monthly salary will range from ₹15,000 to ₹25,000.
What skills are necessary for this position?
Strong communication skills and a positive attitude are essential for success in this role.

Listing last updated

Customer Experience Intern

₹15,000–25,000 a month

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