Customer Service Executive

FlyBerth · recruiting for a confidential client

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Listing updated

Pay
₹20,000–35,000 a month
Location
Dharamshala, Himachal Pradesh
Work mode
Remote
Job type
Full time
Experience
1–3 yrs
Category
Customer Service

In hand: about ₹17,900–31,400 a month after PF and income tax (estimate). How it's worked out

Our client seeks a Customer Service Executive to provide exceptional service to clients in a remote setting.

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About the role

As a Customer Service Executive, you will be the first point of contact for clients, addressing inquiries and resolving issues promptly. Your role will involve guiding clients through processes, providing information about products, and ensuring customer satisfaction at every interaction.

This position is ideal for individuals with a passion for customer service and excellent communication skills. You will maintain a positive company image and ensure a high level of service at all times.

Join a dynamic team that values feedback and encourages professional development. You will have the opportunity to work with diverse clients and contribute to improved processes that enhance the customer experience.

What you'll do

  • Respond to customer inquiries and provide solutions
  • Maintain customer records and update information
  • Collaborate with team members to improve service quality
  • Follow up with customers to ensure satisfaction

What you'll need

  • Bachelor's degree in any field
  • Excellent verbal and written communication skills
  • Ability to work independently

Skills

Strong problem-solving skills Proficient in using customer service software Ability to handle challenging situations

Good to have

Knowledge of CRM systems Multilingual skills

Benefits

  • Flexible working hours
  • Work-life balance
  • Opportunities for professional growth

Interested in this role?

It takes about two minutes. Free to apply — FlyBerth never asks candidates for money.

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Questions about this job

What are the core responsibilities of a Customer Service Executive?
You will handle customer inquiries, resolve complaints, and provide product information.
Do I need prior experience for this position?
Yes, 1-3 years of customer service experience is preferred.
Is this position fully remote?
Yes, this role allows you to work from home.
What is the salary range for this position?
The salary varies from INR 20,000 to INR 35,000 per month.
How can I apply for this role?
Click "Apply Now" on this page to apply through FlyBerth. FlyBerth is recruiting for this role on behalf of a client employer.

Listing last updated

Customer Service Executive

₹20,000–35,000 a month

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