Customer Service Executive

FlyBerth · recruiting for a confidential client

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Listing updated

Pay
₹20,000–30,000 a month
Location
Srinagar, Jammu and Kashmir
Work mode
On-site
Job type
Full time
Experience
Up to 2 yrs
Category
Retail

In hand: about ₹17,900–26,900 a month after PF and income tax (estimate). How it's worked out

Join our client as a Customer Service Executive to assist customers and resolve inquiries promptly.

Apply now

About the role

As a Customer Service Executive, you will be the first point of contact for customers, addressing their inquiries and providing effective solutions. This role is ideal for individuals with strong communication skills and a passion for customer satisfaction.

Your responsibilities will include responding to customer queries, processing orders, and resolving complaints promptly. By delivering exceptional service, you will contribute significantly to customer loyalty and enhance the overall experience.

In this position, you will also have the opportunity to develop your skills in customer management and problem-solving, making it a great stepping stone for your career in customer support.

What you'll do

  • Handle customer inquiries and provide solutions
  • Process orders and manage returns
  • Maintain customer records accurately

What you'll need

  • High school diploma or equivalent
  • Strong verbal communication skills
  • Ability to work in a team

Skills

Communication Problem-solving Patience

Good to have

Experience with customer service software Knowledge of retail operations

Benefits

  • Competitive salary
  • Incentives based on performance
  • Training and development programs

Interested in this role?

It takes about two minutes. Free to apply — FlyBerth never asks candidates for money.

Apply now

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Questions about this job

What are the main duties of a Customer Service Executive?
You will assist customers with inquiries, process orders, and resolve complaints.
Is prior experience required for this role?
No, we welcome freshers with good communication skills.
What is the work schedule like?
The role requires working in shifts to cover customer service hours.

Listing last updated

Customer Service Executive

₹20,000–30,000 a month

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