Customer Support Associate

FlyBerth · recruiting for a confidential client

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Listing updated

Pay
₹15,000–25,000 a month
Location
Srinagar, Jammu and Kashmir
Work mode
On-site
Job type
Part time
Experience
Up to 2 yrs
Category
Retail

Our client seeks a Customer Support Associate to provide excellent service and support to customers in the retail sector.

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About the role

As a Customer Support Associate, you will serve as the first point of contact for customers, assisting them with inquiries and providing detailed information about products and services. This part-time role is ideal for candidates seeking to gain valuable experience in the retail and customer service sectors.

You will be responsible for handling customer complaints, processing orders, and ensuring a positive shopping experience. Your friendly demeanor and strong communication skills will be essential in building customer loyalty and satisfaction.

If you have a passion for helping others and thrive in a fast-paced environment, we encourage you to apply and take the first step in your career.

What you'll do

  • Assist customers with inquiries and product information
  • Process orders and manage customer accounts
  • Handle customer complaints and feedback
  • Maintain a positive shopping experience

What you'll need

  • High school diploma or equivalent
  • Strong communication skills
  • Ability to work in a team environment

Skills

Customer service skills Communication skills Problem-solving abilities

Good to have

Experience in retail Familiarity with CRM software

Benefits

  • Flexible working hours
  • Opportunity to gain retail experience
  • Employee discounts

Interested in this role?

It takes about two minutes. Free to apply — FlyBerth never asks candidates for money.

Apply now

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Questions about this job

What are the main responsibilities of this position?
You will assist customers with inquiries, process orders, and handle complaints.
What qualifications do I need?
No specific qualifications are required, but strong communication skills are essential.
Is this position onsite or remote?
This is an onsite role based in Dalhousie, Srinagar.
What salary can I expect?
The salary will be between INR 15,000 and INR 25,000 per month.

Listing last updated

Customer Support Associate

₹15,000–25,000 a month

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