About the role
As a Customer Support Associate, you will serve as the first point of contact for customers seeking assistance. This role is ideal for individuals eager to launch their careers in customer service. You will manage queries via chat, email, and phone, ensuring a high level of customer satisfaction.
In this position, you will develop essential communication and problem-solving skills while contributing to positive interactions with customers. Our client values a supportive work environment that encourages growth and learning, making it a great opportunity for fresh graduates or those with limited experience.
What you'll do
- Respond to customer inquiries via chat and email
- Resolve customer issues promptly
- Maintain customer records
- Provide feedback to improve service
What you'll need
- High school diploma or equivalent
- Good communication skills
- Basic computer proficiency
Skills
Customer service skills
Effective communication
Problem-solving abilities
Good to have
Experience with CRM software
Familiarity with customer service best practices
Benefits
- Flexible working hours
- Work from home
- Training and development opportunities
Interested in this role?
It takes about two minutes. Free to apply — FlyBerth never asks candidates for money.
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Questions about this job
What tasks will I be responsible for?
You will assist customers through various channels, handling inquiries and resolving issues.
Is this role suitable for freshers?
Yes, this position is ideal for recent graduates or individuals with minimal experience.
What is the working schedule?
This is a part-time role with flexible hours.
What is the salary range for this position?
The salary ranges from INR 15,000 to INR 30,000 per month.
How do I apply for this role?
Click "Apply Now" on this page to apply through FlyBerth. FlyBerth is recruiting for this role on behalf of a client employer.
Listing last updated