Customer Support Associate

FlyBerth · recruiting for a confidential client

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Listing updated

Pay
₹20,000–35,000 a month
Location
Delhi, Delhi
Work mode
On-site
Job type
Full time
Experience
Up to 2 yrs
Category
Customer Service

In hand: about ₹17,900–31,400 a month after PF and income tax (estimate). How it's worked out

Our client is hiring a Customer Support Associate to provide top-notch service to customers in Delhi.

Apply now

About the role

As a Customer Support Associate, you will be essential in ensuring customer satisfaction by addressing inquiries and resolving issues promptly. This role is ideal for individuals who are passionate about helping others and have strong communication skills.

You will manage customer queries through various channels, including phone, email, and chat, ensuring that each interaction is positive and helpful. Daily responsibilities include providing product information, troubleshooting issues, and accurately documenting customer interactions.

This position offers excellent opportunities for growth within the customer service sector, making it a great starting point for those looking to build a career in this field.

What you'll do

  • Handle customer inquiries
  • Provide product information
  • Resolve issues
  • Document interactions

What you'll need

  • High school diploma or equivalent
  • Strong communication skills
  • Customer-focused mindset

Skills

Excellent verbal and written communication Problem-solving skills Patience

Good to have

Experience in customer service Familiarity with support ticket systems

Benefits

  • Opportunities for career advancement
  • Training and development programs
  • Friendly work environment

Interested in this role?

It takes about two minutes. Free to apply — FlyBerth never asks candidates for money.

Apply now

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Questions about this job

What will my daily tasks include?
You will assist customers through various channels, resolving inquiries and providing support.
Is this position remote or onsite?
This is an onsite position in Delhi.
What qualifications do I need?
A high school diploma or equivalent, along with good communication skills.
How to apply for this position?
Click "Apply Now" on this page to apply through FlyBerth. FlyBerth is recruiting for this role on behalf of a client employer.
What is the expected salary for this role?
The salary ranges from INR 20,000 to INR 35,000 per month.

Listing last updated

Customer Support Associate

₹20,000–35,000 a month

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