Customer Success Associate

FlyBerth · recruiting for a confidential client

Posted · Apply by

Listing updated

Pay
₹30,000–50,000 a month
Location
Pune, Maharashtra
Work mode
Hybrid
Job type
Full time
Experience
1–3 yrs
Category
Customer Service

In hand: about ₹26,900–45,000 a month after PF and income tax (estimate). How it's worked out

Our client is looking for a Customer Success Associate to enhance customer experiences and drive satisfaction. Ideal for candidates with some experience in customer service.

Apply now

About the role

As a Customer Success Associate, you will be the primary point of contact for customers, ensuring their needs are met and issues resolved promptly. This role involves collaborating closely with sales and support teams to deliver exceptional customer experiences.

Strong communication skills and the ability to manage multiple tasks are essential for success in this position. You will be responsible for understanding customer requirements, providing solutions, and fostering long-term relationships.

If you are passionate about customer service and eager to make a positive impact, this opportunity is ideal for you. The hiring company promotes a collaborative culture that prioritizes customer success and growth.

What you'll do

  • Serve as the primary contact for customers
  • Resolve customer issues promptly
  • Collaborate with internal teams
  • Gather and report customer feedback

What you'll need

  • Bachelor's degree in Business or related field
  • 1-3 years of experience in customer service
  • Strong interpersonal skills

Skills

Excellent communication Problem-solving Customer focus

Good to have

Experience with CRM tools Understanding of customer engagement strategies

Benefits

  • Health and wellness programs
  • Performance bonuses
  • Career advancement opportunities

Interested in this role?

It takes about two minutes. Free to apply — FlyBerth never asks candidates for money.

Apply now

Customer Success Associate jobs in other cities

Questions about this job

What are the daily responsibilities?
Daily tasks include handling customer inquiries, resolving issues, and collaborating with other teams.
What qualifications do I need?
A degree in business or a related field, along with experience in customer service, is preferred.
What is the work mode for this position?
This position offers a hybrid work model, allowing for both remote and onsite work.

Listing last updated

Customer Success Associate

₹30,000–50,000 a month

Apply