Customer Support Executive

FlyBerth · recruiting for a confidential client

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Listing updated

Pay
₹25,000–35,000 a month
Location
Vellore, Tamil Nadu
Work mode
Remote
Job type
Full time
Experience
1–3 yrs
Category
Customer Service

In hand: about ₹22,400–31,400 a month after PF and income tax (estimate). How it's worked out

Seeking a dedicated Customer Support Executive to provide exceptional service and support to our clients remotely.

Apply now

About the role

As a Customer Support Executive, you will be the first point of contact for our clients, handling inquiries through phone, email, and chat. Your role is critical in ensuring a seamless customer experience by resolving issues, providing detailed product information, and assisting with order management.

This position is ideal for individuals with strong communication skills and a passion for helping others. You will receive comprehensive training and ongoing support from our remote team, allowing you to thrive in a flexible work environment.

In addition to a supportive atmosphere, this role offers opportunities for professional growth and development, equipping you with valuable skills for your career.

What you'll do

  • Handle customer inquiries and provide solutions
  • Assist with order processing and management
  • Maintain customer records
  • Collaborate with team members to improve service

What you'll need

  • Bachelor's degree or equivalent experience
  • Strong verbal and written communication skills
  • Problem-solving attitude

Skills

Customer service skills Active listening Time management

Good to have

Experience with CRM systems Knowledge of product/service offerings

Benefits

  • Work from home flexibility
  • Health benefits
  • Professional development training

Interested in this role?

It takes about two minutes. Free to apply — FlyBerth never asks candidates for money.

Apply now

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Questions about this job

What tools will I use for customer support?
You will use various CRM software and communication tools to assist customers.
What are the working hours for this role?
The role may require working in shifts to cover different time zones.
Is there growth potential in this position?
Yes, there are opportunities to advance into supervisory or management roles.

Listing last updated

Customer Support Executive

₹25,000–35,000 a month

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