Customer Support Executive

FlyBerth · recruiting for a confidential client

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Listing updated

Pay
₹22,000–35,000 a month
Location
Kalyan-Dombivli, Maharashtra
Work mode
On-site
Job type
Full time
Experience
1–3 yrs
Category
Human Resources

In hand: about ₹19,700–31,400 a month after PF and income tax (estimate). How it's worked out

Join our client's team as a Customer Support Executive and play a vital role in ensuring client satisfaction through effective communication and problem-solving.

Apply now

About the role

As a Customer Support Executive, you will serve as the first point of contact for clients, addressing their inquiries and efficiently resolving issues. This role demands strong communication skills and a customer-centric approach to ensure that clients receive the highest level of service.

You will collaborate closely with the HR team to support employee queries and internal processes, contributing to a seamless customer experience. Our client values teamwork and actively encourages you to share your ideas to enhance customer service processes.

This position offers an excellent opportunity to gain valuable experience in client relations and problem-solving, setting the foundation for a successful career in customer support.

What you'll do

  • Handle client inquiries
  • Resolve customer issues
  • Support HR-related queries
  • Maintain client satisfaction

What you'll need

  • Bachelor's degree in any field
  • 1-3 years of experience in customer service
  • Strong communication skills

Skills

Problem-solving Effective communication Customer service orientation

Good to have

Familiarity with HR processes Experience with CRM software

Benefits

  • Competitive salary
  • Opportunities for growth
  • Supportive team environment

Interested in this role?

It takes about two minutes. Free to apply — FlyBerth never asks candidates for money.

Apply now

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Questions about this job

What are the key responsibilities of a Customer Support Executive?
You will handle client inquiries, resolve issues, and support internal HR processes.
Is experience required for this role?
Yes, we prefer candidates with at least one year of customer support experience.
What is the work environment like?
The role is onsite in Dombivli West, promoting a collaborative team atmosphere.

Listing last updated

Customer Support Executive

₹22,000–35,000 a month

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