About the role
In this role, you will handle customer inquiries, resolve complaints, and provide information about products and services. Your ability to communicate effectively and empathize with customers will be key to ensuring their satisfaction. This position is suitable for individuals with a passion for helping others and a commitment to quality service.
You will work in a collaborative environment where feedback and teamwork are encouraged. Our client offers a structured training program to help you develop your skills and advance your career in customer service.
What you'll do
- Respond to customer inquiries via phone and email
- Resolve customer complaints efficiently
- Maintain detailed records of customer interactions
- Provide product knowledge and support
What you'll need
- Bachelor's degree or equivalent experience
- Strong verbal and written communication skills
- Ability to work in a fast-paced environment
Skills
Excellent customer service skills
Ability to multitask effectively
Strong problem-solving abilities
Good to have
Experience with CRM software
Knowledge of customer service best practices
Benefits
- Performance bonuses
- Health insurance
- Opportunities for career advancement
Interested in this role?
It takes about two minutes. Free to apply — FlyBerth never asks candidates for money.
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Questions about this job
What are the primary responsibilities of the Customer Service Representative?
You will manage customer inquiries, resolve complaints, and provide product information.
What is the contract duration for this position?
The contract duration is typically six months, with the possibility of extension based on performance.
What is the salary for this role?
The monthly salary ranges from INR 25,000 to INR 40,000.
Listing last updated