Customer Service Representative

FlyBerth · recruiting for a confidential client

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Listing updated

Pay
₹20,000–35,000 a month
Location
Kolkata, West Bengal
Work mode
On-site
Job type
Full time
Experience
1–3 yrs
Category
Customer Service

In hand: about ₹17,900–31,400 a month after PF and income tax (estimate). How it's worked out

Join our client as a Customer Service Representative to provide exceptional service to customers.

Apply now

About the role

As a Customer Service Representative, you will be the first point of contact for customers, addressing inquiries and resolving issues efficiently. Your role is essential in ensuring customer satisfaction and maintaining the company's reputation for excellent service.

The ideal candidate will have strong communication skills and a genuine passion for helping others. You will thrive in a dynamic environment where teamwork is crucial in delivering top-notch service. This position is well-suited for individuals with 1-3 years of experience in customer service who are eager to advance their careers.

Our client is committed to employee growth, providing ample training opportunities to enhance your skills and support your career progression. Join a team that values dedication and offers a supportive environment for personal and professional development.

What you'll do

  • Manage customer inquiries
  • Provide product support
  • Resolve customer complaints
  • Collaborate with team members

What you'll need

  • Bachelor's degree preferred
  • Strong communication skills
  • Experience in a customer-facing role

Skills

Communication Problem-solving Customer-focused mindset

Good to have

Knowledge of CRM software Multilingual skills

Benefits

  • Career growth opportunities
  • Comprehensive training
  • Health benefits

Interested in this role?

It takes about two minutes. Free to apply — FlyBerth never asks candidates for money.

Apply now

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Questions about this job

What are the daily tasks of a Customer Service Representative?
Your main tasks include answering customer inquiries, resolving issues, and providing product information.
Is prior experience necessary for this role?
Yes, we seek candidates with 1-3 years of experience in customer service.
What is the working mode for this position?
This is an onsite position based in Gariahat, Kolkata.
What is the salary range for this role?
The salary varies between INR 20,000 and INR 35,000 per month.
How can I apply for this position?
Click "Apply Now" on this page to apply through FlyBerth. FlyBerth is recruiting for this role on behalf of a client employer.

Listing last updated

Customer Service Representative

₹20,000–35,000 a month

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