Customer Service Representative

FlyBerth · recruiting for a confidential client

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Listing updated

Pay
₹25,000–40,000 a month
Location
Delhi, Delhi
Work mode
On-site
Job type
Full time
Experience
1–3 yrs
Category
Customer Service

In hand: about ₹22,400–36,000 a month after PF and income tax (estimate). How it's worked out

We are seeking a Customer Service Representative to join our client’s team in Delhi. This position is ideal for individuals with experience in customer support.

Apply now

About the role

Join our client’s team in Delhi as a Customer Service Representative, where you will play a vital role in ensuring customer satisfaction and support. This position is perfect for individuals who are enthusiastic about assisting customers and resolving their inquiries effectively.

As a Customer Service Representative, you will engage with customers through various channels, address their concerns, and provide timely solutions. Strong communication skills and a friendly demeanor are essential to excel in this role.

In addition to honing your customer service skills, you will have the opportunity to learn about our client’s products and services, contributing to a positive customer experience. This role offers a great starting point for those looking to build a career in customer support.

What you'll do

  • Respond to customer inquiries via phone and email
  • Resolve customer issues efficiently
  • Maintain customer records and feedback
  • Collaborate with other departments to enhance customer experience

What you'll need

  • Bachelor's degree in any field
  • Experience in customer service or support
  • Strong problem-solving abilities

Skills

Excellent verbal and written communication Strong customer-focused mindset Ability to work under pressure

Good to have

Knowledge of customer service software Experience with conflict resolution techniques

Benefits

  • Competitive salary with performance bonuses
  • Ongoing training and development
  • Health benefits and allowances

Interested in this role?

It takes about two minutes. Free to apply — FlyBerth never asks candidates for money.

Apply now

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Questions about this job

What are the daily tasks of a Customer Service Representative?
You will handle customer inquiries, resolve issues, and ensure customer satisfaction.
Is prior experience required?
Yes, 1-3 years of experience in customer service is preferred.
What is the work schedule?
This is a full-time onsite position.
What is the salary for this role?
The salary ranges from INR 25,000 to INR 40,000 per month.

Listing last updated

Customer Service Representative

₹25,000–40,000 a month

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