Customer Service Representative

FlyBerth · recruiting for a confidential client

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Listing updated

Pay
₹12,000–18,000 a month
Location
Durgapur, West Bengal
Work mode
Hybrid
Job type
Part time
Experience
Up to 2 yrs
Category
Customer Service

Our client seeks a Customer Service Representative to provide support and service to customers. This part-time role is perfect for those looking to gain experience in customer relations.

Apply now

About the role

As a Customer Service Representative, you will be the frontline support for our clients, addressing customer inquiries through phone, email, or chat. Your role is crucial in providing accurate information and resolving issues promptly, ensuring that every customer interaction is positive and satisfying.

This position is ideal for those who are passionate about helping others and looking to enhance their customer service skills. You will work within a supportive team that prioritizes customer satisfaction and strives to deliver exceptional service at all times.

Comprehensive training will be provided to equip you with the necessary tools to succeed in this role, including effective communication techniques and problem-solving strategies. Join us to kickstart your career in customer service and make a difference in our customers' experiences.

What you'll do

  • Respond to customer inquiries
  • Resolve customer issues
  • Provide information about products and services
  • Maintain records of customer interactions

What you'll need

  • High school diploma or equivalent
  • Good communication skills
  • Ability to work in a team environment

Skills

Communication skills Problem-solving skills Patience

Good to have

Experience in customer service Basic knowledge of CRM systems

Benefits

  • Flexible part-time hours
  • Experience in a customer-facing role
  • Supportive team environment

Interested in this role?

It takes about two minutes. Free to apply — FlyBerth never asks candidates for money.

Apply now

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Questions about this job

What kinds of inquiries will I be handling?
You will address general questions about products and services and help resolve issues.
Is this position flexible?
Yes, it offers flexible part-time hours.
What skills are needed for this role?
Strong communication and problem-solving skills are essential.

Listing last updated

Customer Service Representative

₹12,000–18,000 a month

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