Customer Service Representative

FlyBerth · recruiting for a confidential client

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Listing updated

Pay
₹25,000–40,000 a month
Location
Vellore, Tamil Nadu
Work mode
Hybrid
Job type
Full time
Experience
1–3 yrs
Category
Customer Service

In hand: about ₹22,400–36,000 a month after PF and income tax (estimate). How it's worked out

Our client is looking for a Customer Service Representative to enhance client satisfaction and support operations.

Apply now

About the role

As a Customer Service Representative, you will serve as the initial point of contact for customers, addressing inquiries and resolving issues effectively. This role is perfect for individuals passionate about enhancing customer experiences and providing exceptional service. You will be responsible for delivering accurate product information and ensuring customer satisfaction through timely responses.

This position features a hybrid work environment, which allows for both remote and in-office work, offering flexibility and convenience. By joining our client, you will gain valuable experience in customer relations and develop essential skills that are highly sought after in today’s job market.

What you'll do

  • Respond to customer inquiries promptly
  • Resolve customer complaints effectively
  • Provide product information and support
  • Document customer interactions for future reference

What you'll need

  • Bachelor's degree in any field
  • 1-3 years of customer service experience
  • Excellent communication skills

Skills

Strong verbal and written communication Problem-solving skills Ability to work in a team

Good to have

Familiarity with CRM software Multilingual skills

Benefits

  • Competitive salary with performance bonuses
  • Opportunity for career advancement
  • Flexible working hours

Interested in this role?

It takes about two minutes. Free to apply — FlyBerth never asks candidates for money.

Apply now

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Questions about this job

What are the main responsibilities of this role?
You will handle customer inquiries, resolve complaints, and provide product information.
What is the work mode for this position?
This role offers a hybrid work model.
Is prior experience required?
Yes, 1-3 years of experience in customer service is preferred.
How can I apply for this job?
Click "Apply Now" on this page to apply through FlyBerth. FlyBerth is recruiting for this role on behalf of a client employer.

Listing last updated

Customer Service Representative

₹25,000–40,000 a month

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