Customer Success Associate

FlyBerth · recruiting for a confidential client

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Listing updated

Pay
₹20,000–30,000 a month
Location
Durgapur, West Bengal
Work mode
On-site
Job type
Full time
Experience
1–3 yrs
Category
Customer Service

In hand: about ₹17,900–26,900 a month after PF and income tax (estimate). How it's worked out

Become a Customer Success Associate and help our clients achieve their goals.

Apply now

About the role

As a Customer Success Associate, you will be the primary point of contact for our clients, ensuring they receive exceptional service and support. This role involves understanding client needs, providing tailored solutions, and ensuring satisfaction with our products and services.

You will collaborate closely with sales and support teams to address client inquiries, manage accounts, and build strong relationships. The ideal candidate should have excellent communication skills, a proactive approach to problem-solving, and a genuine passion for client relations.

This position offers an opportunity to grow within a dynamic environment and make a significant impact on client success. If you are eager to help others succeed and thrive in a customer-focused role, we encourage you to apply.

What you'll do

  • Manage client accounts and relationships
  • Provide solutions to client inquiries
  • Coordinate with internal teams to resolve issues
  • Ensure client satisfaction and retention

What you'll need

  • Bachelor's degree in Business or related field
  • Experience in customer service or account management
  • Strong communication and interpersonal skills

Skills

Problem-solving Effective communication Time management

Good to have

Familiarity with CRM software Experience in a client-facing role

Benefits

  • Competitive salary and benefits package
  • Opportunity to work with a dynamic team
  • Career growth potential

Interested in this role?

It takes about two minutes. Free to apply — FlyBerth never asks candidates for money.

Apply now

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Questions about this job

What are the main duties of a Customer Success Associate?
You will manage client accounts, provide support, and ensure customer satisfaction.
What qualifications do I need for this role?
A degree in business or related field, along with customer service experience, is preferred.
Is this position onsite?
Yes, this is an onsite position in Durgapur.
Are there any opportunities for advancement?
Yes, there are opportunities for growth within the customer service team.
How do I apply?
Click "Apply Now" on this page to apply through FlyBerth. FlyBerth is recruiting for this role on behalf of a client employer.

Listing last updated

Customer Success Associate

₹20,000–30,000 a month

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