Customer Service Associate

FlyBerth · recruiting for a confidential client

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Listing updated

Pay
₹25,000–35,000 a month
Location
Durgapur, West Bengal
Work mode
On-site
Job type
Full time
Experience
Up to 2 yrs
Category
Customer Service

In hand: about ₹22,400–31,400 a month after PF and income tax (estimate). How it's worked out

Join our client as a Customer Service Associate and provide exceptional service to clients. This role is ideal for freshers eager to start their careers in customer support.

Apply now

About the role

As a Customer Service Associate, you will be the first point of contact for our clients, assisting them with inquiries and providing effective solutions. Your responsibilities will include answering calls and responding to emails, ensuring customer satisfaction at every interaction.

This role is ideal for individuals with strong communication skills and a genuine passion for helping others. You will collaborate with a dynamic team dedicated to delivering high-quality service and support.

Our client offers a friendly work environment that fosters personal and professional growth. If you're eager to kickstart your career in customer service, this position provides an excellent platform to develop your skills and advance in your career.

What you'll do

  • Assist customers with inquiries and provide timely solutions.
  • Maintain a high level of customer satisfaction.
  • Document customer interactions and feedback.
  • Collaborate with team members to improve service delivery.

What you'll need

  • High school diploma or equivalent.
  • Strong verbal and written communication skills.
  • Ability to work in a fast-paced environment.

Skills

Excellent communication skills. Problem-solving abilities. Basic computer proficiency.

Good to have

Experience in customer service is a plus. Multilingual skills can be advantageous.

Benefits

  • Competitive salary with performance bonuses.
  • Health insurance and other employee benefits.
  • Opportunities for training and development.

Interested in this role?

It takes about two minutes. Free to apply — FlyBerth never asks candidates for money.

Apply now

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Questions about this job

What will my daily responsibilities include?
You will handle customer inquiries, provide solutions, and ensure customer satisfaction through various communication channels.
What qualifications do I need for this role?
We are looking for candidates with excellent communication skills, a positive attitude, and a willingness to learn.
Is there room for growth in this position?
Yes, there are opportunities for advancement within the team based on your performance.
What is the work schedule?
The role requires you to work onsite with standard office hours.

Listing last updated

Customer Service Associate

₹25,000–35,000 a month

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