Customer Support Associate

FlyBerth · recruiting for a confidential client

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Listing updated

Pay
₹15,000–25,000 a month
Location
Amritsar, Punjab
Work mode
On-site
Job type
Part time
Experience
Up to 2 yrs
Category
Customer Service

Join our client as a Customer Support Associate and deliver exceptional service. This part-time role is ideal for freshers eager to enter the customer service field.

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About the role

As a Customer Support Associate, you will be the first point of contact for customers, helping them resolve their inquiries and providing assistance with their needs. This role requires excellent communication skills and a passion for customer service.

Your responsibilities will include answering customer queries via phone, email, or chat, and ensuring a high level of customer satisfaction. You will also assist in maintaining records of customer interactions and feedback.

This part-time position is perfect for freshers looking to gain experience in the customer service industry, offering a supportive environment to develop your skills and grow professionally.

What you'll do

  • Provide customer support via phone and email
  • Resolve product and service inquiries
  • Maintain customer satisfaction
  • Document customer interactions

What you'll need

  • High school diploma or equivalent
  • Strong communication skills
  • Basic computer proficiency

Skills

Active listening Empathy Problem-solving

Good to have

Previous customer service experience Knowledge of CRM systems

Benefits

  • Flexible hours
  • Training provided
  • Opportunity to develop customer service skills

Interested in this role?

It takes about two minutes. Free to apply — FlyBerth never asks candidates for money.

Apply now

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Questions about this job

What are the responsibilities of a Customer Support Associate?
You will assist customers by answering inquiries and resolving issues.
Is this position suitable for fresh graduates?
Yes, this role is designed for candidates with little to no experience.
What is the work mode for this position?
The role is onsite in Amritsar.
What is the salary range for this position?
The salary ranges from INR 15,000 to INR 25,000 per month.
How can I apply for this role?
Click "Apply Now" on this page to apply through FlyBerth. FlyBerth is recruiting for this role on behalf of a client employer.

Listing last updated

Customer Support Associate

₹15,000–25,000 a month

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