About the role
As a Customer Support Associate, you will be the first point of contact for customers, addressing their questions and resolving issues. You will handle inquiries via phone, email, and chat, ensuring each customer feels valued and heard. This position suits individuals who are passionate about helping others and eager to learn in a fast-paced environment. Our client offers a supportive team culture with opportunities for growth and development in your career.
What you'll do
- Respond to customer inquiries in a timely manner
- Resolve customer issues with empathy and professionalism
- Document customer interactions and feedback
- Work collaboratively with team members to enhance service quality
What you'll need
- High school diploma or equivalent
- Excellent verbal and written communication skills
- Ability to work in a fast-paced environment
Skills
Strong communication skills
Problem-solving abilities
Customer-oriented mindset
Good to have
Experience with CRM software
Basic computer skills
Benefits
- Health insurance coverage
- Performance bonuses
- Opportunities for career advancement
Interested in this role?
It takes about two minutes. Free to apply — FlyBerth never asks candidates for money.
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Questions about this job
What are the working hours for this role?
The working hours are typically from 9 AM to 6 PM, Monday to Friday.
Is there any training provided?
Yes, comprehensive training will be provided to ensure you are well-equipped to handle customer inquiries.
What qualifications do I need to apply?
Click "Apply Now" on this page to apply through FlyBerth. FlyBerth is recruiting for this role on behalf of a client employer.
What is the salary range for this position?
The salary ranges from INR 25,000 to INR 40,000 per month depending on experience.
How do I apply for this job?
Click "Apply Now" on this page to apply through FlyBerth. FlyBerth is recruiting for this role on behalf of a client employer.
Listing last updated