Customer Support Associate

FlyBerth · recruiting for a confidential client

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Listing updated

Pay
₹25,000–40,000 a month
Location
Mumbai, Maharashtra
Work mode
On-site
Job type
Full time
Experience
Up to 2 yrs
Category
Customer Service

In hand: about ₹22,400–36,000 a month after PF and income tax (estimate). How it's worked out

Join our client as a Customer Support Associate to deliver exceptional service and support to customers in Mumbai.

Apply now

About the role

As a Customer Support Associate, you will be the first point of contact for our clients' customers, addressing inquiries and providing timely resolutions. This is an excellent opportunity for fresh graduates eager to develop their skills in a dynamic environment.

Your responsibilities will include responding to customer calls, emails, and chat inquiries, ensuring a high level of customer satisfaction through your dedicated service. You will work closely with a vibrant team that values communication and collaboration, making it an ideal place for you to kickstart your career.

If you have a passion for helping others and enjoy problem-solving, we encourage you to apply. This role will provide you with valuable experience in a fast-paced industry, setting the foundation for your professional growth.

What you'll do

  • Respond to customer inquiries via phone, email, and chat.
  • Provide timely resolutions to customer issues.
  • Maintain a high level of customer satisfaction.

What you'll need

  • Bachelor's degree or equivalent.
  • Strong communication skills.
  • Basic computer proficiency.

Skills

Excellent verbal and written communication. Problem-solving skills. Ability to work in a fast-paced environment.

Good to have

Experience in customer service. Familiarity with CRM software.

Benefits

  • Comprehensive training program.
  • Health insurance benefits.
  • Career growth opportunities.

Interested in this role?

It takes about two minutes. Free to apply — FlyBerth never asks candidates for money.

Apply now

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Questions about this job

What are the main responsibilities of the Customer Support Associate?
You will handle customer inquiries, provide resolutions, and ensure customer satisfaction.
Is this role suitable for fresh graduates?
Yes, this position is ideal for candidates with 0-2 years of experience.
What is the location and work mode for this position?
The role is onsite in Andheri East, Mumbai.

Listing last updated

Customer Support Associate

₹25,000–40,000 a month

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