About the role
In the role of Customer Support Associate, you will be the first point of contact for our customers, assisting them with inquiries and resolving issues. Your responsibilities will include answering calls, responding to emails, and providing support through various communication channels. This position is suitable for individuals who enjoy helping others and have strong problem-solving skills. You will play a key role in ensuring customer satisfaction and enhancing the overall experience.
What you'll do
- Answer customer inquiries
- Resolve customer issues
- Provide product information
- Maintain customer records
What you'll need
- High school diploma or equivalent
- Strong communication skills
- Ability to work in a team
Skills
Customer service skills
Problem-solving abilities
Proficiency in English
Good to have
Experience in a similar role
Knowledge of CRM software
Benefits
- Flexible hours
- Employee discounts
- Training opportunities
Interested in this role?
It takes about two minutes. Free to apply — FlyBerth never asks candidates for money.
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Questions about this job
What are the main tasks of a Customer Support Associate?
You will assist customers with inquiries and resolve any issues they may have.
Is this a part-time position?
Yes, this is a part-time onsite position.
What skills do I need to succeed in this role?
Good communication skills and a customer-oriented attitude are essential.
What is the salary range for this role?
The salary ranges from INR 15,000 to INR 25,000 per month.
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