About the role
As a Customer Support Associate, you will serve as the first point of contact for our customers, assisting them with inquiries and resolving issues effectively. This role requires excellent communication skills, as you will be answering calls, responding to emails, and providing support through various channels.
The ideal candidate should possess strong problem-solving abilities and a passion for helping others. You will play a vital role in ensuring customer satisfaction and enhancing the overall customer experience. This position offers an excellent opportunity to develop your skills in a dynamic environment.
What you'll do
- Answer customer inquiries
- Resolve customer issues
- Provide product information
- Maintain customer records
What you'll need
- High school diploma or equivalent
- Strong communication skills
- Ability to work in a team
Skills
Customer service skills
Problem-solving abilities
Proficiency in English
Good to have
Experience in a similar role
Knowledge of CRM software
Benefits
- Flexible hours
- Employee discounts
- Training opportunities
Interested in this role?
It takes about two minutes. Free to apply — FlyBerth never asks candidates for money.
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Questions about this job
What are the main tasks of a Customer Support Associate?
You will assist customers with inquiries and resolve any issues they may have.
Is this a part-time position?
Yes, this is a part-time onsite position.
What skills do I need to succeed in this role?
Good communication skills and a customer-oriented attitude are essential.
What is the salary range for this role?
The salary ranges from INR 15,000 to INR 25,000 per month.
Listing last updated