Customer Support Executive

FlyBerth · recruiting for a confidential client

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Pay
₹25,000–40,000 a month
Location
Mumbai, Maharashtra
Work mode
On-site
Job type
Full time
Experience
Up to 2 yrs
Category
Customer Service

In hand: about ₹22,400–36,000 a month after PF and income tax (estimate). How it's worked out

Join our client's growing customer service team as a Customer Support Executive in Andheri East, Mumbai.

Apply now

About the role

As a Customer Support Executive, you will be at the forefront of our client’s customer interactions, providing assistance and resolving issues for clients. This role is ideal for fresh graduates or individuals with limited experience looking to kick-start their careers in customer service. You will work closely with a dynamic team that values collaboration and customer satisfaction.

Your responsibilities will include responding to customer inquiries, managing complaints, and providing information about products and services. The ideal candidate will have excellent communication skills, a positive attitude, and a desire to help others. Our client offers a supportive environment where you can grow and develop your skills.

What you'll do

  • Respond to customer inquiries promptly and efficiently.
  • Provide assistance and resolve customer complaints.
  • Maintain customer records and ensure satisfaction.

What you'll need

  • Bachelor's degree in any field.
  • Strong verbal and written communication skills.
  • A customer-oriented mindset.

Skills

Communication skills Problem-solving ability Basic computer skills

Good to have

Experience with CRM software Multilingual skills

Benefits

  • Competitive salary.
  • Opportunities for growth and development.
  • Health insurance.

Interested in this role?

It takes about two minutes. Free to apply — FlyBerth never asks candidates for money.

Apply now

Questions about this job

What are the main responsibilities of this role?
You will assist customers with inquiries, resolve complaints, and provide product information.
Is prior experience required?
No, this role is suitable for freshers or those with limited experience.
What is the work schedule?
This is a full-time onsite position in Andheri East.

Listing last updated

Customer Support Executive

₹25,000–40,000 a month

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