Customer Support Specialist

FlyBerth · recruiting for a confidential client

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Listing updated

Pay
₹20,000–35,000 a month
Location
Ahmedabad, Gujarat
Work mode
On-site
Job type
Contract
Experience
Up to 2 yrs
Category
Customer Service

In hand: about ₹17,900–31,400 a month after PF and income tax (estimate). How it's worked out

Our client is seeking a Customer Support Specialist to provide exceptional service to their clients. A great opportunity for those who enjoy helping others.

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About the role

As a Customer Support Specialist, you will be responsible for handling customer inquiries and resolving issues to ensure a positive experience for all clients. Your role will involve being the first point of contact, guiding customers through their queries and providing timely solutions. This position is ideal for individuals who are friendly, patient, and possess excellent communication skills.

In this collaborative environment, you will not only support customers but also gain valuable experience in customer relations and service excellence. You will have the opportunity to develop problem-solving skills and enhance your understanding of customer needs, contributing to the overall success of the hiring company.

What you'll do

  • Handle customer inquiries
  • Resolve customer issues
  • Ensure customer satisfaction

What you'll need

  • High school diploma or equivalent
  • Strong verbal and written communication skills
  • Customer service experience is a plus

Skills

Customer service Communication Problem-solving

Good to have

Experience with customer support software Multilingual abilities

Benefits

  • Comprehensive training
  • Flexible working hours
  • Friendly work environment

Interested in this role?

It takes about two minutes. Free to apply — FlyBerth never asks candidates for money.

Apply now

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Questions about this job

What does a typical day look like for a Customer Support Specialist?
You will respond to customer inquiries, troubleshoot issues, and collaborate with other teams to resolve complex problems.
Are there opportunities for training and development?
Yes, we offer training programs to enhance your skills and knowledge in customer service.
What qualities are important for success in this role?
Empathy, effective communication, and problem-solving skills are crucial for this position.

Listing last updated

Customer Support Specialist

₹20,000–35,000 a month

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