Customer Support Specialist

FlyBerth · recruiting for a confidential client

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Listing updated

Pay
₹12,000–20,000 a month
Location
Kota, Rajasthan
Work mode
On-site
Job type
Part time
Experience
Up to 2 yrs
Category
Customer Service

Our client is seeking a Customer Support Specialist to provide excellent service to their clients.

Apply now

About the role

As a Customer Support Specialist, you will serve as the first point of contact for customers seeking assistance. Your main duties will include answering inquiries, resolving issues, and providing detailed information about products and services. You will also be responsible for maintaining accurate records of customer interactions and feedback to ensure a high level of service.

This role is ideal for individuals who are passionate about helping others and possess strong communication skills. You will work in a supportive team environment where your contributions are valued. If you enjoy interacting with people and solving problems, this position offers an excellent opportunity to develop your customer service skills and advance your career.

What you'll do

  • Respond to customer inquiries via phone and email
  • Resolve customer issues promptly and professionally
  • Maintain records of customer interactions
  • Provide product and service information

What you'll need

  • High school diploma or equivalent
  • Strong verbal and written communication skills
  • Ability to work in a fast-paced environment

Skills

Communication skills Problem-solving abilities Customer-oriented mindset

Good to have

Familiarity with CRM software Basic troubleshooting skills

Benefits

  • Flexible part-time hours
  • Opportunity to develop customer service skills
  • Supportive team environment

Interested in this role?

It takes about two minutes. Free to apply — FlyBerth never asks candidates for money.

Apply now

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Questions about this job

What are the main duties of a Customer Support Specialist?
You will answer customer inquiries and resolve issues related to products and services.
Is prior experience necessary for this position?
No prior experience is required, but strong communication skills are essential.
What kind of support will I receive in this role?
You will receive training and ongoing support from the team.

Listing last updated

Customer Support Specialist

₹12,000–20,000 a month

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