Customer Support Specialist

FlyBerth · recruiting for a confidential client

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Listing updated

Pay
₹25,000–35,000 a month
Location
Pune, Maharashtra
Work mode
Remote
Job type
Full time
Experience
1–3 yrs
Category
Customer Service

In hand: about ₹22,400–31,400 a month after PF and income tax (estimate). How it's worked out

We're looking for a Customer Support Specialist to provide exceptional service to our clients remotely.

Apply now

About the role

As a Customer Support Specialist, you will play a vital role in ensuring customer satisfaction by addressing inquiries and resolving issues efficiently. Strong communication skills and a genuine desire to assist others are essential for success in this position.

This role offers a flexible remote work setup, enabling you to maintain a healthy work-life balance. You will collaborate with a supportive team that values your contributions and recognizes your efforts.

Ideal candidates should have a proactive attitude, the ability to learn quickly, and a commitment to providing exceptional service. This is an excellent opportunity to develop your career in customer support while making a positive impact on clients' experiences.

What you'll do

  • Respond to customer inquiries via phone and email
  • Provide solutions to customer issues
  • Maintain customer records and feedback
  • Collaborate with internal teams to improve services

What you'll need

  • High school diploma or equivalent; degree preferred
  • Experience in customer service
  • Familiarity with CRM systems is a plus

Skills

Excellent communication skills Problem-solving abilities Empathy and patience

Good to have

Knowledge of customer service software Ability to work in a fast-paced environment

Benefits

  • Work from home flexibility
  • Competitive salary
  • Opportunities for professional development

Interested in this role?

It takes about two minutes. Free to apply — FlyBerth never asks candidates for money.

Apply now

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Questions about this job

What does a typical day look like?
You will respond to customer inquiries, troubleshoot issues, and ensure customer satisfaction.
Is this a remote position?
Yes, this role allows you to work from home.
What qualifications are needed?
A minimum of 1 year in customer service or related field is preferred.
How can I apply?
Click "Apply Now" on this page to apply through FlyBerth. FlyBerth is recruiting for this role on behalf of a client employer.

Listing last updated

Customer Support Specialist

₹25,000–35,000 a month

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