About the role
As a Customer Support Specialist, you will be the first point of contact for customers, assisting them with inquiries and providing information about our client's products and services. This role involves resolving customer issues effectively and ensuring a positive experience through excellent communication.
You will work in a dynamic team environment that encourages skill development and growth. Interacting primarily through phone and email, you will play a crucial role in maintaining customer satisfaction and loyalty. This position is ideal for freshers eager to learn and make a meaningful impact in customer service.
What you'll do
- Assist customers with product inquiries and issues.
- Provide accurate product information and support.
- Resolve customer complaints effectively and efficiently.
- Document customer interactions and feedback.
What you'll need
- Bachelor's degree in any field.
- Strong communication skills.
- Ability to work in a team.
Skills
Excellent verbal and written communication.
Problem-solving skills.
Basic computer skills.
Good to have
Experience with customer support software.
Knowledge of customer service best practices.
Benefits
- Opportunities for professional development.
- Health insurance benefits.
- Flexible work hours.
Interested in this role?
It takes about two minutes. Free to apply — FlyBerth never asks candidates for money.
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Questions about this job
What are the main responsibilities of this role?
You will handle customer inquiries, provide support, and resolve issues.
Is this position suitable for freshers?
Yes, this role is ideal for candidates with 0-2 years of experience.
What is the work environment like?
This is an onsite role in a collaborative office space.
What salary can I expect?
The salary for this position ranges from INR 25,000 to INR 40,000 monthly.
How can I apply for this position?
Click "Apply Now" on this page to apply through FlyBerth. FlyBerth is recruiting for this role on behalf of a client employer.
Listing last updated