Customer Service Associate

FlyBerth · recruiting for a confidential client

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Listing updated

Pay
₹20,000–35,000 a month
Location
Delhi, Delhi
Work mode
On-site
Job type
Full time
Experience
Up to 2 yrs
Category
Customer Service

In hand: about ₹17,900–31,400 a month after PF and income tax (estimate). How it's worked out

Join our client as a Customer Service Associate and provide exceptional support to customers, contributing to their satisfaction.

Apply now

About the role

The Customer Service Associate plays a vital role in ensuring customer satisfaction by addressing inquiries and resolving issues effectively. In this position, you will engage with customers through calls, emails, and chat, providing them with the assistance they need. Strong communication skills and a passion for helping others are essential for success.

Our client fosters a supportive work environment that encourages growth and development. As a Customer Service Associate, you will have the opportunity to enhance your skills while making a positive impact on customer experiences. This role is perfect for those looking to start their career in customer service.

What you'll do

  • Assist customers with inquiries and issues
  • Provide information about products and services
  • Maintain customer records and documentation
  • Work collaboratively with team members

What you'll need

  • High school diploma or equivalent
  • Strong verbal communication skills
  • Ability to work in a fast-paced environment

Skills

Excellent communication skills Problem-solving abilities Basic computer skills

Good to have

Experience in customer service Familiarity with CRM systems

Benefits

  • Health and wellness programs
  • Career advancement opportunities
  • Employee discounts

Interested in this role?

It takes about two minutes. Free to apply — FlyBerth never asks candidates for money.

Apply now

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Questions about this job

What does a typical day look like in this role?
You will handle customer inquiries via phone, email, and chat, providing solutions and support.
Is training provided for new hires?
Yes, comprehensive training will be provided to help you succeed.
What skills are important for this position?
Strong communication skills and a customer-oriented mindset are essential.

Listing last updated

Customer Service Associate

₹20,000–35,000 a month

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