Customer Service Associate

FlyBerth · recruiting for a confidential client

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Listing updated

Pay
₹15,000–25,000 a month
Location
Mangaluru, Karnataka
Work mode
Remote
Job type
Part time
Experience
0–1 yr
Category
Customer Service

Our client is seeking a part-time Customer Service Associate in Mangaluru. Ideal for those starting their career in customer support.

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About the role

As a Customer Service Associate, you will be the first point of contact for customers seeking assistance. This role is ideal for individuals aiming to enhance their skills in customer service and communication.

You will respond to inquiries via phone, email, and chat, ensuring a high level of customer satisfaction. Working remotely as part of a dynamic team, you will receive comprehensive training and support to help you excel in your role.

The hiring company values employees who are eager to learn and grow. If you are passionate about helping customers and thrive in a fast-paced environment, this opportunity could be just for you.

What you'll do

  • Answer customer inquiries promptly and professionally
  • Provide product and service information
  • Resolve customer complaints and issues
  • Maintain customer records and documentation

What you'll need

  • High school diploma or equivalent
  • Basic computer knowledge
  • Strong verbal communication skills

Skills

Customer service orientation Problem-solving skills Adaptability

Good to have

Experience with CRM software Familiarity with chat support tools

Benefits

  • Flexible working hours
  • Remote work opportunity
  • Training and development programs

Interested in this role?

It takes about two minutes. Free to apply — FlyBerth never asks candidates for money.

Apply now

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Questions about this job

What are the main duties of a Customer Service Associate?
You will handle customer inquiries, provide solutions, and ensure customer satisfaction.
Is this role suitable for freshers?
Yes, this part-time position is open to candidates with little to no experience.
What skills do I need to succeed in this role?
Good communication skills and a positive attitude are essential.
What is the work schedule like?
This is a part-time role, and flexible hours may be available.
How can I apply for this position?
Click "Apply Now" on this page to apply through FlyBerth. FlyBerth is recruiting for this role on behalf of a client employer.

Listing last updated

Customer Service Associate

₹15,000–25,000 a month

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