Customer Service Associate

FlyBerth · recruiting for a confidential client

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Listing updated

Pay
₹15,000–25,000 a month
Location
Vellore, Tamil Nadu
Work mode
Hybrid
Job type
Part time
Experience
Up to 2 yrs
Category
Customer Service

Join our client as a Customer Service Associate and provide exceptional support to customers while developing your communication skills.

Apply now

About the role

As a Customer Service Associate, you will serve as the first point of contact for customers, addressing their inquiries and resolving issues efficiently. This position is tailored for individuals who thrive in interpersonal interactions and are committed to delivering outstanding service.

In this role, you will work in a hybrid environment, allowing flexibility in your work setting. Comprehensive training will be provided to enhance your skills and knowledge regarding the company's products and services, ensuring you are well-equipped to assist customers effectively.

This opportunity is ideal for those looking to embark on a career in customer service, where you will gain invaluable experience in communication and problem-solving, essential skills in today's job market.

What you'll do

  • Respond to customer inquiries via phone, chat, or email.
  • Provide information about products and services.
  • Resolve customer complaints effectively.
  • Maintain customer records and documentation.

What you'll need

  • High school diploma or equivalent.
  • Excellent communication skills.
  • Ability to work in a team.

Skills

Strong verbal communication skills. Problem-solving abilities. Empathy and patience.

Good to have

Familiarity with customer service software. Multilingual abilities.

Benefits

  • Flexible work hours.
  • Opportunity to develop customer service skills.
  • Friendly work environment.

Interested in this role?

It takes about two minutes. Free to apply — FlyBerth never asks candidates for money.

Apply now

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Questions about this job

What are the working hours for this part-time role?
Working hours are flexible and can be discussed during the interview.
Is prior experience in customer service required?
No prior experience is required, but a positive attitude is essential.
What kind of training will I receive?
You will receive training on products, services, and customer interaction techniques.
Can I work remotely part of the time?
Yes, this position offers a hybrid work model.

Listing last updated

Customer Service Associate

₹15,000–25,000 a month

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