About the role
In this role, you will be the first point of contact for customers, addressing their inquiries and providing solutions. Your day-to-day tasks will include responding to customer queries via phone and email, maintaining customer satisfaction levels, and collaborating with team members to improve service processes. This position is ideal for fresh graduates who are eager to start their careers in customer service and are looking to grow within a supportive team environment.
Our client offers a dynamic work culture where you will have the opportunity to develop communication skills and gain valuable experience in customer relations. If you are motivated, detail-oriented, and possess a passion for helping others, this is the perfect opportunity for you.
What you'll do
- Respond to customer inquiries via phone and email
- Resolve customer complaints effectively
- Maintain customer satisfaction levels
- Collaborate with team members to improve service processes
What you'll need
- Bachelor's degree or equivalent
- Strong written and verbal communication skills
- Problem-solving ability
Skills
Good to have
Benefits
- Competitive salary
- Opportunities for career growth
- Supportive team environment
Interested in this role?
It takes about two minutes. Free to apply — FlyBerth never asks candidates for money.
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