About the role
Our client is looking for a dedicated Customer Service Representative to join their team in Pune. In this role, you will be responsible for addressing customer inquiries, resolving issues, and providing exceptional support to enhance customer satisfaction.
The ideal candidate should possess strong communication skills and a passion for helping others. You will interact with clients through various channels, ensuring their concerns are addressed promptly and effectively.
This position offers an excellent opportunity for recent graduates to gain valuable experience in customer service and develop their professional skills in a supportive environment. Join our client’s team and contribute to delivering outstanding service to customers.
What you'll do
- Respond to customer inquiries via phone, email, or chat
- Resolve customer issues and provide accurate information
- Maintain customer records and document interactions
- Collaborate with team members to improve service quality
What you'll need
- High school diploma or equivalent
- Strong interpersonal skills
- Ability to work independently and as part of a team
Skills
Good to have
Benefits
- Flexible working hours
- Work from home option
- Opportunities for professional development
Interested in this role?
It takes about two minutes. Free to apply — FlyBerth never asks candidates for money.
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